Topics included in this course:
- First-time Administrator and Alternate Administrator
- HIPAA BASICS FOR PROVIDERS: PRIVACY, SECURITY,
AND BREACH NOTIFICATION RULES- Communication
- Communicating on the Telephone
- Barriers to effective communication
- Medication Errors and Prevention
- What Information to Include in
Documentation
Fraud and abuse detection and prevention
Legal issues regarding advance directives
Client rights, including the right to confidentiality
Agency responsibilities
Complaint investigation and resolution
Emergency preparedness planning and implementation
Abuse, neglect, and exploitation
Infection control
Nutrition (for agencies licensed to provide inpatient hospice services)
The Outcome and Assessment Information Set (OASIS) (for agencies licensed to provide licensed and certified home health services).
16-Hour Texas HCSSA Course
All Rights Reserved.
Refund Policy – OANA Healthcare & Consulting
Course Purchases:
Thank you for purchasing an OANA Healthcare & Consulting course. Please note that all sales are final once course materials have been delivered.Due to the nature of digital training materials, we do not offer refunds, returns, or exchanges after purchase. By completing your purchase, you gain immediate access to proprietary content that cannot be returned.
Exceptions:
- If you experience a technical issue preventing you from accessing your course, please contact us within 48 hours at (oana@oanahealthcare.com). We will work with you to resolve the issue.
We encourage all participants to carefully review course descriptions and requirements before purchasing. If you have any questions about a course, please reach out to us at 832.600.0731 prior to enrolling.
Please note that orders are not processed on weekends or holidays.
Orders placed during these times will be processed on the next business day.Kindly allow 24–48 hours to receive your certificate once processing begins.
If you have any additional questions or would like to request a refund, feel free to contact us.
Thank you for choosing OANA Healthcare & Consulting for your professional training needs.
Administrators have a year from the purchase date to take the exam.
